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Booked a cruise with infinity excellent service spoke to Miguel he was very helpful in fact he is a star will be using them again next year
Have to thank you Miguel. for all your help and organisation on our recent Alaska cruise with Seattle and Chicago stays .Hotels were very good and central to all our needs could not have been better.A special thank you to Rochelle who reassured us all the way
Booked A number of cruises with Infinity
No problems so far during quote period when we asked a fair no of questions, which were answered by return. Booking going smoothly so far although disappointed they couldn't help with visas for different countries we will visit, however there are plenty of sites on line to glean this info. Customer service/response very good.
I found the advisor at Infinity helpful and accommodating. He explained the cruise package very well and offered objective advice.
Deals offered, excellent service and knowledgeable staff dealing with bookings. Would definitely book again with Infinity
Excellent service from start to finish, most helpful and friendly.
I am happy with my booking and excited about the trip but we have not had a great deal of detail regarding hotels, travel, timings etc. I received a phone call last week to say one of our fights has changed and I would receive an e-mail confirmation but nothing has arrived? We still don't have any details of our Amtrak train journey from San Fransisco to Los Angeles. More information sooner would be appreciated, it's a big trip and we want to be organised to make the most of our time in places we have never been.
We requested a couple of changes and we're now very happy with our holiday booking, and are looking forward to our holiday immensely.
Infinity staff member Jay, was polite helpful and informative. An efficient booking service with good advice and further information about what to expect later, after the deposit was taken. Follow up with documentation was timely A stress free experience to date