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Our first cruise, long haul flight and visit to Australia and NZ. Imran was helpful and supportive throughout the booking process. He found us the best deals available, and was always true to his word. When we arrived in Sydney, we had a problem with our hotel, which necessitated a call to the Infinity offices on a Saturday night. We were put through to M.D. Manan's phone who dealt with the problem with great efficiency and understanding despite the time differences. Our hotel was not only changed at no cost, but our room upgraded. Thankyou Manan and all the Infinity team. We had a fabulous time and will certainly rebook with you in the future. Helen Williams
Booked a cruise with infinity excellent service spoke to Miguel he was very helpful in fact he is a star will be using them again next year
Have to thank you Miguel. for all your help and organisation on our recent Alaska cruise with Seattle and Chicago stays .Hotels were very good and central to all our needs could not have been better.A special thank you to Rochelle who reassured us all the way
Booked A number of cruises with Infinity
No problems so far during quote period when we asked a fair no of questions, which were answered by return. Booking going smoothly so far although disappointed they couldn't help with visas for different countries we will visit, however there are plenty of sites on line to glean this info. Customer service/response very good.
I found the advisor at Infinity helpful and accommodating. He explained the cruise package very well and offered objective advice.
Deals offered, excellent service and knowledgeable staff dealing with bookings. Would definitely book again with Infinity
Excellent service from start to finish, most helpful and friendly.
I am happy with my booking and excited about the trip but we have not had a great deal of detail regarding hotels, travel, timings etc. I received a phone call last week to say one of our fights has changed and I would receive an e-mail confirmation but nothing has arrived? We still don't have any details of our Amtrak train journey from San Fransisco to Los Angeles. More information sooner would be appreciated, it's a big trip and we want to be organised to make the most of our time in places we have never been.
We requested a couple of changes and we're now very happy with our holiday booking, and are looking forward to our holiday immensely.